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Gumaguy – Family Preservation Services

Our Goal

The goal is to support our families to link and maintain connection to Community, family and services, resources and develop further skills to help keep children at home with their family.

What is Gumaguy?

Ngunya Gumaguy is a service aimed at reducing the risk to families, where children and young people have been identified by Department of Communities and Justice (DCJ) assessment as being at risk of being removed from the family home. Families can only be referred to the program through DCJ.

The Program

Our program is informed by the principals in the Homebuilders® model for family intervention, however with a significant amount of cultural and practice adjustments to make it more usable for your family.

The program values are:

  • Confidentiality
  • Respect
  • Cultural wisdom
  • Dependability
  • Integrity


Some of the technical skills we use are:

  • Ga’ana (deep and meaningful listening)
  • Behavioural Skills (behaviour management techniques and functional behaviour analysis)
  • Teaching Skills including role modelling and direct teaching
  • Rational Emotive Behaviour Therapy (REBT)
  • Motivational interviewing
  • Behavioural interviewing


We can also help with:

  • Creative and cultural healing concepts
  • Safety Plans
  • Behavioural Checklists
  • Family meetings / Conferences with extended family members


Gumaguy Staff

Our skilled and caring workers are not afraid to work through the real issues for our families such as:

  • Disconnection from family and Community
  • Bad things that have happened – and how it affects the ability to be a family now (trauma)
  • Domestic and family Violence
  • Grief and loss
  • Drug and/or Alcohol problems that get in the way of caring for children
  • Money worries/budgeting and planning
  • Mental Illness
  • Communication problems in families (such as parent-adolescent/s)
  • Family routines
  • Health and wellbeing plans
  • Or anything else…..


We will work with extended family members with the permission of the family – to bring everyone together to plan for the children’s safety and wellbeing, so that the children are no longer at risk of removal from the family home.

Ngunya Jarjum make sure that we screen all our employees with Working with Children’s Checks and National Criminal Records Checks as well as train them in First Aid, child car restraints and other very important and practical core training.

We have an on-call service available 24/7 to provide families with support and intervention during times of crisis.


How We Work with Families

Our family workers walk alongside of families, between 9 months to two (2) years, providing support for parenting skill development, advocacy, in home parenting, referrals to other Agencies, access to essential services, or other goals (identified by the families), in a culturally connected manner.

Our workers can spend between 5 and 10 hours per week with the family, listening, understanding, linking and guiding the family toward outcomes which keep the children safe and reduce risk.

We work with the families to achieve goals set by the referring Community Services caseworker. Our worker will often work with the family to negotiate with the Department of Community and Justice to ensure that goals are achievable and realistic, and that they are culturally and practically safe for the family.

The goals that get set by the family and DCJ form the base of our work with the family and become the focus of our reports and the measures of change.

Ngunya Gumaguy workers do need to report regularly about progress to DCJ, DCJ will assess throughout the time any changes the family make and they will measure risk and safety concerns. Our workers will be available to support our families through these assessments.

All Ngunya Jarjum employees are mandatory reporters (including the Gumaguy team) and as such, if children are at immediate risk of significant harm, we do need to report to DCJ. A responsibility for all community people – we do not want children to be at risk.


We are here to help in so many ways. If you have anything you feel you need to talk to us about – ideas for gumaguy, concerns or suggestions then please do not hesitate to call or email us.